Managed Services

24/7 monitoring, maintenance, and evolution with guaranteed SLAs

25+

Years Experience

500+

Projects Delivered

100% US-Based

Same timezone. Real partnership.

Overview

Keep Your Applications Running at Peak Performance

You've invested in software that drives your business forward. Now it needs expert care to stay secure, fast, and reliable. Our managed services take the burden of ongoing maintenance off your plate with comprehensive monitoring, optimization, and support that keeps everything running flawlessly.

Prevention Over Reaction

We don't wait for things to break. Our proactive approach catches issues before they impact your users through 24/7 monitoring, timely updates, security patches, and continuous performance tuning. Think of us as your extended DevOps team, backed by guaranteed response times and clear SLAs that give you peace of mind.

You focus on growing your business. We ensure your technology never holds you back.

Our Managed Services Model

∞

Our proven methodology ensures success through communication, collaboration, and continuous improvement.

Complete Application Management, Tailored to Your Needs

Our managed services cover every aspect of keeping your applications healthy and high-performing:

•Proactive Monitoring - Round-the-clock surveillance of application health, performance metrics, and security threats with intelligent alerting.

•Rapid Incident Response - Guaranteed response based on severity: Critical issues in 15 minutes, High priority in 1 hour, ensuring problems get resolved fast.

•Regular Maintenance - Scheduled updates, patches, and incremental improvements that keep your software current and secure.

•Performance Optimization - Continuous analysis and tuning to maintain speed and efficiency as your user base grows.

•Security Management - Comprehensive vulnerability scanning, timely patch deployment, and security updates to protect your data and users.

•Strategic Guidance - Monthly reviews where we share insights and recommend improvements that align with your business goals.

What's Included

24/7 system monitoring and alerting

Guaranteed response times per SLA

Security patches and updates

Performance optimization

Database maintenance and backups

Server and infrastructure management

SSL certificate management

Uptime monitoring (99.9% guarantee)

Monthly performance reports

Quarterly strategy reviews

Incident postmortems

On-call emergency support

Technologies We Use

DatadogMonitoring

New RelicMonitoring

PagerDutyIncident Management

AWS CloudWatchLogging

TerraformInfrastructure as Code

GitHub ActionsCI/CD

DockerContainers

KubernetesOrchestration

NginxWeb Server

ApacheWeb Server

MySQLDatabase

PostgreSQLDatabase

MSSQLDatabase

MongoDBDatabase

AWSCloud Platform

Google AnalyticsAnalytics

Adobe AnalyticsAnalytics

AtlassianCollaboration

Backup SolutionsDisaster Recovery

Frequently Asked Questions

What's included in 24/7 monitoring?

We monitor application uptime, response times, error rates, server resources, database performance, and security threats. You receive immediate alerts for any issues, and we begin resolving them right away.

How quickly do you respond to incidents?

Response times depend on severity and your service tier. For critical issues on Gold tier, we respond within 15 minutes. For high-priority issues, within 1 hour. We provide clear SLAs for all incident types.

Do you handle infrastructure (servers, databases)?

Yes! Our managed services cover the full stack—application, databases, servers, networking, and cloud infrastructure. We handle everything so you don't need a dedicated DevOps team.

Can you manage applications you didn't build?

Absolutely. We regularly take over management of applications built by other teams. We start with a comprehensive assessment to understand your systems before taking over management.

What if we need new features, not just maintenance?

Our managed services can include an allocation for enhancements and new features. We can dedicate a portion of hours to continuous improvement and feature development based on your needs.

Ready to Get Started?

Let's discuss how managed services can help your business grow